Welcome to Terms & Conditions

By accessing this website and/or placing an order, you agree to be bound by these terms and conditions.

 

Who are we?

We operate the website www.printmadeeasy.co.uk. Our company is registered in England under company number 07206143 and with our registered office at Chase Green House, 42 Chase Side, Enfield, EN2 6NF. Our main trading address is 6 Nesbitts House, High Barnet, Herts, EN5 5XG. Our VAT number is 231720501.

General Email: info@printmadeeasy.co.uk

Opening Times:  Monday - Friday 9.00am to 5.30pm 

Our Relationship

After placing an order, you will receive an order confirmation email from us acknowledging that we have received your order. All orders are subject to acceptance by us and we will inform you if for any reason we cannot process your order. 

Service Access

printmadeeasy.co.uk endeavours to display and describe as accurately as possible the printed products which appear on its website, but cannot undertake to give any assurance that the colours of goods supplied will exactly match those displayed on the buyer's monitor or other printing systems.

Availability & Delivery 

Your order will be fulfilled by the delivery date set out in the delivery confirmation email, unless pre-arrangments have been agreed.

Risk & Title

The products will be your responsibility from the time of delivery. Ownership of the products will only pass to you when we receive full payment of all sums due in respect of the products, including delivery charges.

Prices & Payments

The price of the products and our delivery charges will be as quoted on our site, except in cases of obvious error.

Product and delivery prices are exclusive of VAT. VAT is added (at the applicable rate to your country) during our checkout process based on the final value of your order including delivery. The Buyer shall be responsible for any other taxes applicable in the territory to which the Goods are sent. However, if the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the products in full before the change in VAT takes effect.

Product prices and delivery charges are liable to change at any time, changes will not affect orders in respect of which have already been sent a dispatch confirmation email.

We will endeavour to verify prices as part of our dispatch procedures so that, where a product's correct price is less than our stated price, we will charge the lower amount when invoicing the order.

If a product's correct price is higher than the price stated on our site, we will normally, at our discretion, contact you for instructions before dispatching the printed product.

Cancellation, Refunds, Returns & Reprints

If you wish to cancel your order you must notify us support@printmadeeasy.co.uk as soon as possible.

If it is not possible to return products for refund other than in the event of an order being produced to the wrong order specification or is not to an acceptable standard. We will reprint free of charge. Any errors in printing must be reported via e-mail to the following email address support@printmadeeasy.co.uk, please make sure to include your order number within 3 days of order receipt. We will also require you to return a sample of the issue.

If the packaging of your order has been damaged, please accept the from the courier and confirming acceptance of the package subject to checking. Once you have verified damage has occurred to the material inside the package you must report the damage via e-mail to the following email address support@printmadeeasy.co.uk, please make sure to include your order number so we can act swiftly and reprint your order immediately.

If, when delivered, the printed material cannot be used because there is no packaging or the contents are completely ruined, please refuse the material.  You must then contact us and report it via e-mail to the following email address support@printmadeeasy.co.uk, please make sure to include your order number to inform us of the issue so we can proceed and reprint your order immediately.

Warranty

We warrant to you that any product purchased from printmadeeasy.co.uk will, on delivery, conform (in all material respects) with its description, be of satisfactory quality, and be reasonably fit for purposes commonly associated with the product.

Our Liability

printmadeeasy.co.uk will not be held liable to the client or beneficiary of the service for damage, direct or indirect including any consequential loss however so arising after receipt of delivery. printmadeeasy.co.uk will not be held liable for the printing of any incorrect files supplied on behalf of the client. In the case of a printmadeeasy.co.uk error, printmadeeasy.co.uk will only have to reprint or refund the order once.

printmadeeasy.co.uk will not be held responsible for direct or indirect damages caused by the late or non delivery and will not be responsible for any damages to the packaging. In this case printmadeeasy.co.uk will only have to reprint the material once on the condition that the package will be accepted subject to checking and an email sent to support@printmadeeasy.co.uk within 3 days of order receipt.

We will not be liable for losses that result from our failure to comply with these terms and conditions that fall into the following categories (even if such losses result from our deliberate breach):

  • a) loss of income or revenue;
  • b) loss of business;
  • c) loss of profits;
  • d) loss of anticipated savings;
  • e) loss of data;
  • f) waste of management or office time.
Our Right to Vary These Terms and Conditions

We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities.

You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or terms and conditions is required to be made by law or governmental authority. In this case it will apply to orders previously placed by you, or if we notify you of the change to those policies or these terms and conditions before we send you the dispatch confirmation email. In this case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the products.

Copyright Infringement

In placing an order the customer indemnifies printmadeeasy.co.uk against any action for breach of copyright brought by any individual, company or organisation however so arising.

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To discuss your order call
020 8449 6688